Supported features
The Bridge supports a growing subset of the workflows available through the Commerce Partner APIs. This page lists the features that are currently available in the Bridge UI, the navigation path for each feature, and the capabilities that still require direct API integration.
This list will expand as the Bridge adds more API workflow coverage.
Supported in the Bridge UI
Access and navigation
Sign in and select a distribution
Sign in at bridge.marketplace.adobe.com > Personal Account > select organization > select distribution
Switch between distributions
Organization or distribution picker, top right, available from any screen
Watch video on logging in and selecting the right organization
Watch video on essential navigation
This video covers ain navigation, switching organizations and distributions, and navigating the interface
Reseller and customer management
View all resellers under your organization
Resellers from the left navigation menu
View all customers under a reseller
Resellers > select a reseller
Search for a reseller or a customer
Resellers > search bar, or Resellers > reseller > customer search bar
Create a customer
Cart > Add customer details > create a new customer
View customer account details, including reseller ID, company name, address, admins, discount level, 3YC level, linked membership, and next anniversary date
Resellers > reseller > customer > Account Details tab
Modify customer address and add an administrator
Resellers > reseller > customer > Account Details tab
Watch video on navigating the customer
This video covers topics such as finding resellers and customers, viewing customer information, products, and purchase history.
Customer insights
View a customer's active products and subscriptions
Resellers > reseller > customer > Products tab
Look up a customer's purchase history
Resellers > reseller > customer > Purchase History tab
Purchase a recommended product, or add a recommended product to an upcoming renewal
Customer page > Personalized recommendations section > Buy, or Add to renewal
Discounts and programs
Discover and apply flexible discounts
Resellers > reseller > customer > Available Discounts tab, or Checkout > Review details > discount selector, or Available Discounts from the left navigation menu
Commence a Three-Year Commit, or 3YC, for Platinum partners
Customer page > Enroll > enter subscription details > Invite to enroll
Commence a Three-Year Commit, or 3YC, for Distributors
Customer page > Enroll. The Bridge opens a read-only modal that directs you to initiate the amendment from your own platform through the reseller.
Product catalog and ordering
Browse and access products from pricelists, filtered by market segment, category, type, and currency
Catalog from the left navigation menu
Add a product to the cart
Catalog > select product > Buy
Start a new order for an existing customer
Cart > Add customer details > find existing customer by reseller and customer name or ID
Place an order
Checkout > Review details > Place Order
Return an order
Customer page > Purchase History tab > select order > Return
Watch video on ordering additional and new product licenses:
This video covers topics such as creating new customers, new product purchases, and additional license orders.
Subscription management
Modify subscription to add licenses
Customer > Products tab > active product > Add licenses
Place a mid-term upgrade order
Customer > Products tab > active product > Upgrade
Change auto-renewal preferences
Customer > Products tab > active product > Auto-renewal settings
Watch video on anytime upgrades: Mid-term upgrades and subscription changes
Renewals
Add a product to an upcoming renewal
Catalog > Find existing Customer > Add products to Renewal
Place an early renewal order
Customer page > Early renewal > Submit early renewal
Submit a late renewal order
Customer page > Late Renewal Banner > Submit late renewal
Watch video on renewals: Auto-renewals, early renewals, late renewals, and product mix renewals
API-only capabilities
The following capabilities are available through the Commerce Partner APIs, but are not yet exposed in the Bridge UI. Continue to use direct API integration for these workflows.
Create a customer as a standalone action, outside of the order flow
Manage Linked Memberships
Manage worldwide, or WW, contracts through Deployments (only the simplified model of WW is supported)
Migrate customers from VIP to VIP Marketplace
Manage notifications, including converting Pending Actions, or PAs, to orders
Access High Growth Offers
Manage Extended Term Customers
Manage 3YC commit revisions and recommitment
Use the following pages for more context: