Manage orders

To ensure that the best volume discounts are applied to each order, it is recommended to create a PREVIEW order prior to placing an order. Creating a PREVIEW order helps you determine the best volume discount Offer IDs for the order for which the customer is eligible. The payload for PREVIEW order is the same as creating a NEW order, and the response returns that payload with the best available offer IDs. You can then use it to place an order through the Create Order API, by changing the orderType from PREVIEW to NEW).

The following list describes certain important aspects about volume discounting:

• Creating a PREVIEW order does not place an order. An order with type NEW must be created to place an order.
• A customer’s volume discount level is evaluated after each order. It is based on the customer’s current level and the cumulative quantity of volume-discount-eligible products in that order.
• Customers transferring their subscriptions from VIP will retain their existing discount level.
• A customer’s discount level will be reevaluated at the renewal time and can go up or down depending on the total renewal quantity across all their subscriptions.

Order management APIs

You can use the following APIs to create and modify orders:

• Create an order
• Get order details
• Update an order