Error codes specific to early renewals

Error Code

HTTP Status

Message

Applicable API Calls

Description

2164

400 – BAD_REQUEST

All subscriptions are already renewed.

Preview Renewal, Create Renewal Order

Raised when a RENEWAL request is submitted but there are no eligible subscriptions remaining to renew.

3115

400 – BAD_REQUEST

Invalid Customer or Subscription ID.

Get Subscription Details, Update Subscription Auto-Renewal, Preview Switch Order, Create Switch Order, Preview Revert Switch, Create Revert Switch Order

Raised when the provided customerId or subscriptionId does not correspond to a valid or active record.

3121

400 – BAD_REQUEST

Subscription Not allowed for Renewal.

Preview Renewal, Create Renewal Order

Raised when a RENEWAL request includes a partially renewed existing subscription combined with another line item (either fully renewed or a new product license). Existing licenses must be fully renewed to current term quantity before being combined in the same order.

3131

400 – BAD_REQUEST

Early renewal in progress. Invalid order type.

Create Order, Create Switch Order, Revert Switch Order, Preview Switch Order, Preview Revert Switch

Raised when a restricted order type is submitted while an Early Renewal is already in progress for the same contract.

3132

400 – BAD_REQUEST

Ineligible product for orderType.

Preview Renewal, Create Renewal Order, Preview Switch Order, Create Switch Order, Preview Revert Switch Order, Create Revert Switch Order

Raised when the product included in the request is not eligible for the specified order type.

3135

400 – BAD_REQUEST

Early renewal is not allowed for customers in final 3YC term without recommitment.

Preview Renewal Order, Create Renewal Order)`

Raised when a customer under a 3-year commitment (3YC) attempts Early Renewal during the final term without recommitting.