Troubleshooting and Support

Here you'll find InDesign API support information.

API known limitations

InDesign APIs currently only support these storage types for assets:

For reliability and stability, we've added a retry mechanism for all API calls. Here are some recommendations around how to handle a retry:

Only retry requests that have a 5xx response code. A 5xx error response indicates there was a problem processing the request on the server. DO not retry requests for any other response code.
Implement an exponential back-off retry strategy with 3 retry attempts.

Only a specific set of origins/domains are supported.

Please reach out to Adobe in order to whitelist any alternative origins/domains you may be using.

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