Migrating from Legacy to V4
Frame.io's V4 Zapier integration brings significant improvements while maintaining feature parity with our legacy version. Here's everything you need to know about the differences and how to make the transition smoothly.
Making the Switch
For Existing Users
If you're currently using the legacy Frame.io Zapier integration, your existing Zaps will only work with the legacy version of Frame.io. Once you've upgraded your Frame.io Account to V4, you'll need to rebuild your integrations using the Frame.io V4 Zapier integration.
For New Users
Always choose the Frame.io V4 integration when creating new Zaps. It's the current, actively maintained version with all the latest improvements.
Key Terminology Changes
The most noticeable change is in our language around content organization:
Legacy → V4 Terminology
- "Asset" → "File" or "File & Folder"
- "Asset Created" → **"File Created"
- "Asset Ready" → "File Ready"
- "Asset Upload Completed" → "File Upload Completed"
Why the change? The term "File" is more universally understood and accurately describes what you're working with—whether it's a video, image, document, or any other file type. "Asset" was Frame.io-specific terminology that could be confusing for users coming from other platforms. If you'd like to learn more about migrating to V4, click here.
Need a Missing Feature?
We're here to help! Our goal is to match all features between Legacy and V4, but if you notice something missing or need additional functionality:
How to Reach Out
- Community Forum: Post in our Frame.io Community for feature requests
- Support Team: Contact our support team directly through the Frame.io app
What to Include
When requesting features or reporting issues:
- Describe the specific workflow you're trying to achieve, the error you're seeing, or where you're getting stuck
- Let us know if this worked in the legacy version or if this is a new V4-specific feature
- If the issue is with one of our new templates, or a custom workflow you've set up from scratch
We're committed to making V4 the best possible experience and regularly add new features based on user feedback. Your input directly influences our development roadmap.
Getting Started with V4
Ready to experience the improved Frame.io V4 integration?
- New to Zapier? Start with our Setting Up Zapier guide
- Need specific workflows? Check out our How-To Guide for step-by-step instructions
- Want technical details? Review our Frame.io Resources in Zapier V4 documentation
The V4 integration represents our commitment to providing the best possible automation experience while maintaining the reliability and functionality you depend on.
