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Webhooks in Adobe Commerce as a Cloud Service

Webhooks allow developers to trigger calls to external systems synchronously when an Adobe Commerce event occurs.

Adobe Commerce as a Cloud Service provides REST endpoints that allow you to subscribe and unsubscribe webhooks.

Subscribe a webhook

To create a webhook, make a POST request to the /V1/webhooks/subscribe endpoint. The request body must include the following attributes:

AttributeTypeDescriptionIs requiredDefault
hook_name
String
A hook name that is unique within a batch. This value must contain English alphanumeric characters and underscores (_) only.
true
Not applicable
url
String
The HTTP endpoint to send the request for processing.
true
Not applicable
webhook_method
String
The webhook code name. The value must be in the form <type>.<webhook_name>, where type is either observer or plugin, and webhook_name matches a valid Commerce webhook name.
true
Not applicable
webhook_type
String
Specifies whether to execute the webhook before or after the original action.
true
Not applicable
batch_name
String
A unique name for the batch. This value must contain English alphanumeric characters and underscores (_) only.
true
Not applicable

Request body

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{
  "webhook": {
    "webhook_method": "observer.checkout_cart_product_add_before",
    "webhook_type": "after",
    "batch_name": "add_product",
    "batch_order": 100,
    "hook_name": "validate_product",
    "url": "https://<host>.com/validate-product-add",
    "priority": 100,
    "required": true,
    "timeout": 2000,
    "ttl": 6000,
    "soft_timeout": 1000,
    "fallback_error_message": "Unable to validate product",
    "fields": [
      {
        "name": "name",
        "source": "data.product.name"
      },
      {
        "name": "price",
        "source": "data.product.price"
      }
    ],
    "rules": [
      {
        "field": "data.product.sku",
        "operator": "regex",
        "value": "/.*car.*/"
      }
    ],
    "headers": [
      {
        "name": "CLIENT_ID",
        "value": "abcasdf-12abcd3-45efabc4"
      }
    ]
  }
}

The following restrictions apply to the webhook request:

  • Any specified fields must have a name.
    • name cannot be a null.
  • Any rules must have a field, value, and operator.
    • field and operator cannot be null.
    • The operator must be one of the supported options listed under conditional webhooks.
  • Any headers must have a name and value.
    • name and value cannot be null.
  • timeout, ttl, and soft_timeout must be non-negative integers.

Unsubscribe a webhook

The unsubscribe endpoint allows you to delete an existing webhook subscription. To delete a webhook, make a POST request to the /V1/webhooks/unsubscribe endpoint. The request body must include the following attributes from the existing webhook:

  • webhook_method
  • webhook_type
  • batch_name
  • hook_name

Request body

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{
  "webhook": {
    "webhook_method": "observer.checkout_cart_product_add_before",
    "webhook_type": "after",
    "batch_name": "add_product",
    "hook_name": "validate_product"
  }
}
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